Privacy Policy
Website: https://geols.au/
Last Updated: October 13, 2026
1. Introduction
Welcome to GEOLS (“we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, contact us, use our services, or book an appointment through our website.
By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will seek your consent before processing your personal information.
2. Personal Information We Collect
Depending on how you interact with our website and services, we may collect the following information:
- Contact information: Your name, email address, telephone number, and other contact details you choose to provide.
- Appointment information: Your selected appointment date and time, booking details, and any information you provide when scheduling an appointment.
- Enquiry information: Details, messages, documents, or other information you submit through our contact forms or communications.
- Technical information: Your IP address, browser type, device information, website usage information, and security logs, where collected.
- Communication preferences: Your preferences regarding service-related communications and marketing messages.
Please provide only the personal information necessary for your enquiry or appointment.
3. How We Collect Personal Information
We may collect personal information when you:
- Visit or browse our website.
- Complete and submit a contact or enquiry form.
- Book, reschedule, or cancel an appointment.
- Contact us by email, telephone, or other available communication channels.
- Voluntarily provide information for the purpose of receiving our services.
Some information may also be collected automatically through website technologies, where applicable.
4. How We Use Your Personal Information
We may use your personal information for the following purposes:
- To respond to your enquiries and requests.
- To provide information about our services.
- To arrange, confirm, manage, reschedule, or cancel appointments.
- To send appointment confirmations, reminders, and relevant service-related communications.
- To maintain our business records and manage our operations.
- To protect our website against fraud, unauthorised access, and security threats.
- To comply with applicable legal and regulatory obligations.
- To improve our website and services where appropriate and permitted by law.
- To send marketing communications where permitted by applicable law and, where required, with your consent.
We will not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by law.
5. Appointment Booking Through Google Calendar
Our website uses Google Calendar or its appointment-booking functionality to facilitate appointment scheduling.
When you book an appointment, the information you submit may be processed by Google to provide the booking service. Depending on the booking configuration, this information may include your name, email address, selected appointment time, and other details required to arrange the appointment.
We may use appointment information to:
- Check appointment availability.
- Schedule and manage bookings.
- Send appointment confirmations and reminders.
- Communicate with you about changes or cancellations.
- Maintain relevant appointment records.
Google processes information in accordance with its applicable terms and privacy policies.
For more information, please review the Google Privacy Policy and Google Calendar Help.
We do not intend to collect access to your Google account, Gmail, Google Drive, or other Google services merely because you use an appointment-booking page. Any additional access, if applicable, will depend on the functionality and permissions actually implemented.
6. Legal Basis for Processing
Where applicable data protection laws require a lawful basis for processing, we may process personal information on one or more of the following grounds:
- Consent: Where you have given consent for a specific purpose.
- Contract or requested services: Where processing is necessary to provide a service you have requested or to take steps at your request before entering into a contract.
- Legitimate interests: Where processing is necessary for our legitimate business interests and those interests do not override your rights and freedoms.
- Legal obligations: Where processing is necessary to comply with applicable laws or regulations.
The appropriate legal basis will depend on the nature and purpose of the processing.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functionality, improve security, remember preferences, or understand website usage.
Where analytics or other non-essential cookies are used, we will obtain consent where required by applicable law.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.
If our website uses third-party analytics services, those services may collect technical and usage information in accordance with their own privacy policies.
8. Disclosure of Personal Information to Third Parties
We may disclose personal information to third parties where reasonably necessary for the purposes described in this Privacy Policy, including:
- Google Calendar: To facilitate appointment booking and scheduling.
- Website hosting and technology providers: To operate, maintain, and secure our website.
- Email and communication providers: To send service-related messages and appointment notifications, where used.
- Analytics providers: To understand website usage, where applicable.
- Professional advisers and public authorities: Where necessary to obtain professional advice or comply with legal obligations.
We aim to disclose only the information reasonably necessary for the relevant purpose.
We do not sell your personal information to third parties for their own marketing purposes.
9. International Transfers of Personal Information
Some third-party service providers may process or store personal information in countries outside your country of residence.
Where personal information is transferred internationally, we will take steps required by applicable law to ensure that the transfer is appropriately protected.
The safeguards available may depend on the country involved, the service provider, and the applicable legal requirements.
10. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, and disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.
11. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including managing appointments, responding to enquiries, maintaining appropriate business records, resolving disputes, and meeting legal obligations.
The retention period depends on the type of information, the purpose of processing, and applicable legal requirements.
When personal information is no longer required, we will take reasonable steps to securely delete it, destroy it, or de-identify it, where appropriate and permitted by law.
12. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information.
- Request restriction of, or object to, certain processing activities.
- Withdraw consent where processing is based on consent.
- Request a copy of your information in a portable format where applicable.
- Lodge a complaint with the relevant data protection authority.
To exercise these rights, please contact us using the contact details provided in Section 15.
We may need to verify your identity before responding to a request. Some requests may be subject to legal exceptions or other limitations under applicable law.
13. Third-Party Websites and Services
Our website may contain links to third-party websites or use third-party services, including Google Calendar.
We are not responsible for the privacy practices, content, or security of third-party websites that we do not operate. Your use of those services may be subject to their own privacy policies and terms.
We encourage you to review the relevant third-party privacy policies before providing personal information.
14. Children’s Privacy
Our website and services are not knowingly intended to collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can assess the situation and take appropriate action where necessary.
15. Contact Us
If you have questions about this Privacy Policy, wish to access or correct your personal information, or want to submit a privacy-related request, please contact us using the details below.
Organisation: GEOLS
Website: https://geols.au/
Email: [Insert your official contact email address]
Telephone: [Insert your business telephone number]
Postal Address: [Insert your official business postal address, if applicable]
Please include sufficient details about your request so that we can respond appropriately.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, third-party services, or applicable legal requirements.
Any updates will be published on this page, together with the revised “Last Updated” date.
We encourage you to review this page periodically to remain informed about how we handle personal information.